Shipping policy

All orders are handcrafted and processed with care. Please allow 3–5 business days for order processing before shipment, unless otherwise noted during launches or presales.

Once your order has shipped, you will receive a confirmation email with tracking information. Shipping times vary based on carrier and destination, and delivery estimates are not guaranteed.

Please note:

  • We are not responsible for delays caused by the carrier, weather, or incorrect shipping information provided at checkout.

  • Once a package has been marked as delivered, we are not responsible for lost or stolen items.

If you experience an issue with your shipment, please contact us at aromaalchemistpc@gmail.com and we’ll be happy to help.